General Terms & Conditions
Port taxes (T3) are not included
Custom clearance fees are not included
Custom clearance fees are not included
General info
The booking is valid for 48 hours. For go&return bookings, the return voucher is valid for 60 days after the issue date.
The Decree 488 dated 21/10/2013 bans the transit of vehicles heavier than 3,5 ton through Messina municipality.
Cabin and meals
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Bluferries and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The ferry company can refuse the shipment of dangerous goods and livestock during high season or on overcrowded departures.
For the dangerous goods it is mandatory to fill in a specific document at least 2 working days before the departure. The document is available upon request (please ask our booking office).
Refrigerated vehicles
Out of gauge vehicles
Changes and cancellations
There are no extra fees for no-show, cancellation or change.
The return voucher (issued at the same time of the go ticket, included in the go&return offer) is not refundable.
The booking is valid for 48 hours. For go&return bookings, the return voucher is valid for 60 days after the issue date.
The Decree 488 dated 21/10/2013 bans the transit of vehicles heavier than 3,5 ton through Messina municipality.
Tremestieri ticket office does not issue go&return ticktes (only one-way).
The drivers are not entitled to a cabin. Meals are not included. The third driver is included in the booking if he travels on the vehicle and has an appropriate driving license.
Dangerous goods and livestock shipment must be approved by Bluferries and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The ferry company can refuse the shipment of dangerous goods and livestock during high season or on overcrowded departures.
For the dangerous goods it is mandatory to fill in a specific document at least 2 working days before the departure. The document is available upon request (please ask our booking office).
For the shipment of dangerous goods, as required by the law, it is mandatory to have the lashing points.
Under no circumstances Bluferries will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working.
The shipment of out of gauge vehicles has to be approved by Bluferries and by the Port Authorities. It is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before the departure. The shipment of out of gauge vehicles depends also on the weather conditions.
There are no extra fees for no-show, cancellation or change.
The return voucher (issued at the same time of the go ticket, included in the go&return offer) is not refundable.
General Info
For any further detail regarding the transport general terms and conditions, please visit:: https://www.brittanyferriesfreight.co.uk/information/general-conditions
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. When booking 2 drivers it is mandatory to state if they are male or female: the ferry company cannot guarantee a separate accommodation for male and female.
Meals are not included, but drivers are entitled to discounts at the self-service (alcoholic drinks not included).
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Brittany Ferries authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking. Class VII is not allowed on Brittany Ferries vessels.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. Pets are not allowed on Brittany Ferries vessels.
Refrigerated vehicles
The refrigerated vehicle are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The maximum size accepted by Brittany Ferries is: width 2,60 mt, length 19 mt, height mt 4,20, weight 50 ton.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show (up to Euro 132 + iva). The deadline for the cancellation is 12 hours before the departure (Friday for the week-end bookings or the previous working day for bank or National holydays).
Bookings have to be cancelled/modified during office hours.
For any further detail regarding the transport general terms and conditions, please visit:: https://www.brittanyferriesfreight.co.uk/information/general-conditions
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. When booking 2 drivers it is mandatory to state if they are male or female: the ferry company cannot guarantee a separate accommodation for male and female.
Meals are not included, but drivers are entitled to discounts at the self-service (alcoholic drinks not included).
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Brittany Ferries authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking. Class VII is not allowed on Brittany Ferries vessels.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. Pets are not allowed on Brittany Ferries vessels.
Refrigerated vehicles
The refrigerated vehicle are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The maximum size accepted by Brittany Ferries is: width 2,60 mt, length 19 mt, height mt 4,20, weight 50 ton.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show (up to Euro 132 + iva). The deadline for the cancellation is 12 hours before the departure (Friday for the week-end bookings or the previous working day for bank or National holydays).
Bookings have to be cancelled/modified during office hours.
For any further information concerning the Company terms and conditions of carriage, please visit the following web site:
http://www.carontetourist.it/v2.6_it/condizioni.php
http://www.carontetourist.it/v2.6_it/condizioni.php
For any further information concerning the Company terms and conditions of carriage, please visit the following web site:
http://www.celticlinkferries.com/freightconditions.htm
http://www.celticlinkferries.com/freightconditions.htm
Port taxes (T3) are not included
Custom clearance fees are not included
Custom clearance fees are not included
General Info
For any further detail regarding the transport general terms and conditions, please visit: https://www.cldnroro.com/downloads
There are specific surcharges for accompanied and unaccompanied vehicles waiting at the terminal before the check-in and after the arrival.
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
On some routes, drivers are not accepted.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Cobelfret authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Livestock are not allowed on Cobelfret vessels.
Refrigerated vehicles
The refrigerated vehicle are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show.
For not cancelled and no-show bookings Cobelfret will charge a fee (Euro 115,00 + iva).
Bookings have to be cancelled/modified during office hours.
For any further detail regarding the transport general terms and conditions, please visit: https://www.cldnroro.com/downloads
There are specific surcharges for accompanied and unaccompanied vehicles waiting at the terminal before the check-in and after the arrival.
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
On some routes, drivers are not accepted.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Cobelfret authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Livestock are not allowed on Cobelfret vessels.
Refrigerated vehicles
The refrigerated vehicle are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show.
For not cancelled and no-show bookings Cobelfret will charge a fee (Euro 115,00 + iva).
Bookings have to be cancelled/modified during office hours.
General Information
For any further information concerning the Company terms and conditions of carriage, please visit the following web site:: https://www.colorline-cargo.com/terms-and-conditions/terms-and-conditions-content
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Color Line authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
All vehicles carrying dangerous goods must have appropriate lashing points.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company charges extra fee for late cancellation and no-show (Euro 90,00 + iva). The deadline for cancellation/change is 2 hours before the departure.
Bookings must be cancelled or modified during the office hours.
For any further information concerning the Company terms and conditions of carriage, please visit the following web site:: https://www.colorline-cargo.com/terms-and-conditions/terms-and-conditions-content
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Color Line authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
All vehicles carrying dangerous goods must have appropriate lashing points.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company charges extra fee for late cancellation and no-show (Euro 90,00 + iva). The deadline for cancellation/change is 2 hours before the departure.
Bookings must be cancelled or modified during the office hours.
In case of cancellation and/or amendment, a fee will be charged as follows:
- cancellation requested after 12:00 of the day before the departure: charge of 50% of the ticket rate
- amendment free of charge until 24 hours before the planned booking departure
- amendment requested on the same day of the departure: charge of 30% of the ticket rate
- No-show fee: 100% of the ticket rate
Bookings have to be cancelled/modified during office hours
- cancellation requested after 12:00 of the day before the departure: charge of 50% of the ticket rate
- amendment free of charge until 24 hours before the planned booking departure
- amendment requested on the same day of the departure: charge of 30% of the ticket rate
- No-show fee: 100% of the ticket rate
Bookings have to be cancelled/modified during office hours
General info
For any further detail regarding the transport general terms and conditions, please visit: https://www.dfds.com/en/freight-shipping
As from 01.02.2021 DFDS will charge Euro 2,00 per unit to cover the costs related to Brexit procedures (customs check, data enter, etc.)
The manual management of the bookings and of the customs procedures will be charged as follows:
- Dutch routes Euro 2,00 per unit
- German routes Euro 3,00 per unit
- Danish routes Euro 1,00 per unit
- Swedish routes Euro 1 per unit
- Presenting a customs document Euro 10,00 per unit
- Correction export booking Euro 20,00 per unit
- Correction import import booking Euro 35,00 per unit
In case of COVID-19 test made by DFDS we will charge Euro 35,00 (the COVID-19 test costs will be charged automatically on the invoice, without any prior notice)
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after DFDS authorization. For the vehicles carrying dangerous goods the check-in has to be done 4 hours before departure.
Livestock are not allowed.
Refrigerated vehicles
Refrigerated vehicles are allowed only with the plug-in. The plug-in has to be requested at the check-in and is allocated upon availability.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
Euro 20,00 will be charged for booking made outside office hours.
DFDS reserves the right to charge cancellation fee and no-show fee. (for NL/UK bookings fee up to 50% of the ticket rate)
Bookings have to be cancelled/modified during office hours.
For any further detail regarding the transport general terms and conditions, please visit: https://www.dfds.com/en/freight-shipping
As from 01.02.2021 DFDS will charge Euro 2,00 per unit to cover the costs related to Brexit procedures (customs check, data enter, etc.)
The manual management of the bookings and of the customs procedures will be charged as follows:
- Dutch routes Euro 2,00 per unit
- German routes Euro 3,00 per unit
- Danish routes Euro 1,00 per unit
- Swedish routes Euro 1 per unit
- Presenting a customs document Euro 10,00 per unit
- Correction export booking Euro 20,00 per unit
- Correction import import booking Euro 35,00 per unit
In case of COVID-19 test made by DFDS we will charge Euro 35,00 (the COVID-19 test costs will be charged automatically on the invoice, without any prior notice)
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after DFDS authorization. For the vehicles carrying dangerous goods the check-in has to be done 4 hours before departure.
Livestock are not allowed.
Refrigerated vehicles
Refrigerated vehicles are allowed only with the plug-in. The plug-in has to be requested at the check-in and is allocated upon availability.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
Euro 20,00 will be charged for booking made outside office hours.
DFDS reserves the right to charge cancellation fee and no-show fee. (for NL/UK bookings fee up to 50% of the ticket rate)
Bookings have to be cancelled/modified during office hours.
General info
For any further detail regarding the transport general terms and conditions, please visit: https://www.eurotunnelfreight.com/uk/home/
Cabin and meals
Drivers will travel in a specific wagon. Meals are not included.
The booking includes up to 5 drivers traveling on the same vehicle. For safety reasons, all drivers must announce themselves at check-in.
Children under 12 years of age will not be accepted.
Dangerous goods and livestock
Some dangerous goods are accepted. It is mandatory to check if the dangerous goods are accepted before getting to the check-in. The dangerous goods have to be declared when booking. All the documents regarding the dangerous goods have to be showed at the check-in. The documents have to be readable and state all the following information: name of the product, net weight, gross weight, UN number, DGN details (class, packing group…), net weight of every single container.
Livestock cannot travel on Eurotunnel.
Out of gauge vehicles
The maximum dimensions accepted are: width 19,40 mt, weight 2,60 mt, height 4,20 mt, weight 44 ton. The vehicles exceeding these dimensions will not be accepted.
Peak Days
An extra charge will be applied on extremely busy days (Peak Days). Peak days calendar is available at www.eurotunnelfreight.com or upon request to our office.
Eurotunnel reserves the right to amend the Peak Days calendar and to close the access to the Terminal on very crowded days, aiming at protecting the integrity and efficiency of the service. This ban (Capacity Protection) can be put in place without any prior notice.
Changes and cancellations
The bookings are valid the day displayed on the confirmation, the day before and the day after.
Cancellations or amendments are free of charge.
For any further detail regarding the transport general terms and conditions, please visit: https://www.eurotunnelfreight.com/uk/home/
Cabin and meals
Drivers will travel in a specific wagon. Meals are not included.
The booking includes up to 5 drivers traveling on the same vehicle. For safety reasons, all drivers must announce themselves at check-in.
Children under 12 years of age will not be accepted.
Dangerous goods and livestock
Some dangerous goods are accepted. It is mandatory to check if the dangerous goods are accepted before getting to the check-in. The dangerous goods have to be declared when booking. All the documents regarding the dangerous goods have to be showed at the check-in. The documents have to be readable and state all the following information: name of the product, net weight, gross weight, UN number, DGN details (class, packing group…), net weight of every single container.
Livestock cannot travel on Eurotunnel.
Out of gauge vehicles
The maximum dimensions accepted are: width 19,40 mt, weight 2,60 mt, height 4,20 mt, weight 44 ton. The vehicles exceeding these dimensions will not be accepted.
Peak Days
An extra charge will be applied on extremely busy days (Peak Days). Peak days calendar is available at www.eurotunnelfreight.com or upon request to our office.
Eurotunnel reserves the right to amend the Peak Days calendar and to close the access to the Terminal on very crowded days, aiming at protecting the integrity and efficiency of the service. This ban (Capacity Protection) can be put in place without any prior notice.
Changes and cancellations
The bookings are valid the day displayed on the confirmation, the day before and the day after.
Cancellations or amendments are free of charge.
* Tickets are not refundable
* 100% cancelation fee
* Price incl. 1 driver
+ Accommodation is not included
* 100% cancelation fee
* Price incl. 1 driver
+ Accommodation is not included
General Information
The rates can change according to the day of the week and the time of departure. There is a special offer for the return of the empty vehicle, given that the loaded go trip has been made with Finnlines and not with another ferry company. Cargo arriving at the port after the closing-time is booked on a waiting list and will be loaded in rotation within the limits of ship's loading time. For any further information concerning the Company terms and conditions of carriage, please visit the following web site: https://www.finnlines.com/freight
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Finnlines authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Some dangerous goods can be accepted only on specific departures, at a specific time.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show (Euro 150,00).
Bookings must be cancelled or modified during the office hours.
There is an extra fee of Euro 60,00 if the vehicle size is different from what declared in the booking.
For cancellation penalty of 50% of the total ticket price
For no-show penalty equal to 100% of the total ticket price
For no-show penalty equal to 100% of the total ticket price
General Info
The booking is valid until 2 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
We would like to inform you that, for the routes to and from Spain, the Customs port offices require a self-declaration regarding the origin of the goods and more precisely a EU origin declaration. Please, keep at hand the importer invoice and the related goods documents (CMR), for possible further checks. At the check-in the driver has to show the documents regarding the goods (CMR), the vehicle’s logbook and his identity card or passport. The transport company will be held responsible for any penalty and/or delay and/or departure cancellation due to the lack of any of the above mentioned documents.
For the departures from Barcelona, an area of the port has been reserved for all the commercial vehicles. This area will be available for all the accompanied vehicles booked with Grimaldi, from 16:00 until the time of the vessel departure to Civitavecchia. This will offer a totally safe area where the drivers will find a dedicated check-in desk, with no need to get to Grimaldi main ticket office.
Car transporters can ship only upon Grimaldi’s prior approval.
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Grimaldi’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Meals are not included.
In case of inappropriate or harmful behavior, the ferry company reserves the right to ban the driver from the ship and refuse his boarding on future departures, until further notice.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Grimaldi and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
Refrigerated vehicles
Out of gauge vehicles
The shipment of out of gauge vehicles has to be approved by Grimaldi and by the Port Authorities. It is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The shipment of out of gauge vehicles depends also on the weather conditions.
Changes and cancellations
The ferry company may charge a cancellation fee for all bookings cancelled after 11:00 on the day of departure.
A booking changed after 16:00 on the day of the departure could be moved from the “confirmed” vehicles list to the “waiting list”.
Grimaldi reserves the right to charge a no-show fee.
Bookings have to be cancelled or changed during office hours.
The booking is valid until 2 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
We would like to inform you that, for the routes to and from Spain, the Customs port offices require a self-declaration regarding the origin of the goods and more precisely a EU origin declaration. Please, keep at hand the importer invoice and the related goods documents (CMR), for possible further checks. At the check-in the driver has to show the documents regarding the goods (CMR), the vehicle’s logbook and his identity card or passport. The transport company will be held responsible for any penalty and/or delay and/or departure cancellation due to the lack of any of the above mentioned documents.
For the departures from Barcelona, an area of the port has been reserved for all the commercial vehicles. This area will be available for all the accompanied vehicles booked with Grimaldi, from 16:00 until the time of the vessel departure to Civitavecchia. This will offer a totally safe area where the drivers will find a dedicated check-in desk, with no need to get to Grimaldi main ticket office.
Car transporters can ship only upon Grimaldi’s prior approval.
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Grimaldi’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Meals are not included.
In case of inappropriate or harmful behavior, the ferry company reserves the right to ban the driver from the ship and refuse his boarding on future departures, until further notice.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Grimaldi and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The ferry company can refuse the shipment of dangerous goods and livestock during high season or on overcrowded departures.
The shipment of livestock will be totally forbidden on the route Civitavecchia-Barcelona-Civitavecchia (stopover in Porto Torres included) during the summer or crowded departures
For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.Refrigerated vehicles
Grimaldi does not accept self-running refrigerated vehicles. Under no circumstances Grimaldi will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working.
IMPORTANT NOTICE FOR BOOKINGS WITH REFRIGERATOR CONNECTION
If the refrigerator connection is not used, please inform our offices the morning after boarding. Otherwise, the surcharge will be invoiced and no further claims will be accepted.
If the refrigerator connection is not used, please inform our offices the morning after boarding. Otherwise, the surcharge will be invoiced and no further claims will be accepted.
The shipment of out of gauge vehicles has to be approved by Grimaldi and by the Port Authorities. It is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The shipment of out of gauge vehicles depends also on the weather conditions.
Changes and cancellations
The ferry company may charge a cancellation fee for all bookings cancelled after 11:00 on the day of departure.
A booking changed after 16:00 on the day of the departure could be moved from the “confirmed” vehicles list to the “waiting list”.
Grimaldi reserves the right to charge a no-show fee.
Bookings have to be cancelled or changed during office hours.
Easytrip SPA is released from any responsibility, in the following matters:
- incomplete, inaccurate and/or incorrect details given at the time of HVG payment.
- violation to the law regulating the validity of the levy: starting date, ending date.
Easytrip SPA is not required to check the expiry date of the levy, therefore the customer undertakes to inform Easytrip SPA about any possible extension of validity.
HGV Levy is not refundable and amendable.
For further details about the terms and conditions, please check https://www.gov.uk/guidance/how-to-use-the-hgv-levy-service
- incomplete, inaccurate and/or incorrect details given at the time of HVG payment.
- violation to the law regulating the validity of the levy: starting date, ending date.
Easytrip SPA is not required to check the expiry date of the levy, therefore the customer undertakes to inform Easytrip SPA about any possible extension of validity.
HGV Levy is not refundable and amendable.
For further details about the terms and conditions, please check https://www.gov.uk/guidance/how-to-use-the-hgv-levy-service
General Info
For any further detail regarding the transport general terms and conditions, please visit: https://www.irishferriesfreight.com/business-centre/terms-and-conditions
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. Meals are included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. Please be aware that all requests for ADR goods must be done before at least 36 hours before crossing. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Irish Ferries authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicle are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
The maximum size accepted by Irish Ferries is: width 2,75 mt, length 18 mt, weight 40 ton. For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours.
For any further detail regarding the transport general terms and conditions, please visit: https://www.irishferriesfreight.com/business-centre/terms-and-conditions
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. Meals are included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. Please be aware that all requests for ADR goods must be done before at least 36 hours before crossing. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Irish Ferries authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicle are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
The maximum size accepted by Irish Ferries is: width 2,75 mt, length 18 mt, weight 40 ton. For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours.
Liability:
Any claim of whatsoever nature in respect of the Goods must be made in writing to the Company within 14 days from the day on which the Goods are delivered or would in the ordinary course have been delivered; otherwise all rights of action against the Company shall be absolutely barred.
Any claim against or liability of the Company shall be limited to € 127 per package or unit, or its equivalent in other currency calculated at the time the Goods are delivered or would in the ordinary course have been delivered
General Info
The booking is valid until 3 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
Port dues have to be settled directly by the driver at the check-in.
For any further detail regarding the transport general terms and conditions, please visit: https://www.minoan.it/en/information/general-terms
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Minoan’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Only professional drivers showing a driving license will be accepted on board. Any other passenger on the vehicle will not be accepted at the check-in with a freight booking.
Meals are not included.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Minoan Line and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The check-in of vehicles carrying dangerous goods or livestock has to be done at least 4 hours before the departure if not earlier during some specific times of the year (it is the driver’s/customer’s responsibility to make sure which is the suggested check-in time when carrying dangerous goods or livestock).
Refrigerated vehicles
Minoan Line does not accept self-running refrigerated vehicles. Under no circumstances Minoan Line will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working. The electrical connection must be declared when booking and must be requested directly at the check-in.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The shipment can also depends on the weather conditions.
Changes and cancellations
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours.
The booking is valid until 3 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
Port dues have to be settled directly by the driver at the check-in.
For any further detail regarding the transport general terms and conditions, please visit: https://www.minoan.it/en/information/general-terms
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Minoan’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Only professional drivers showing a driving license will be accepted on board. Any other passenger on the vehicle will not be accepted at the check-in with a freight booking.
Meals are not included.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Minoan Line and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The check-in of vehicles carrying dangerous goods or livestock has to be done at least 4 hours before the departure if not earlier during some specific times of the year (it is the driver’s/customer’s responsibility to make sure which is the suggested check-in time when carrying dangerous goods or livestock).
Refrigerated vehicles
Minoan Line does not accept self-running refrigerated vehicles. Under no circumstances Minoan Line will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working. The electrical connection must be declared when booking and must be requested directly at the check-in.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The shipment can also depends on the weather conditions.
Changes and cancellations
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours.
General Info
The booking is valid until 3 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
For any further detail regarding the transport general terms and conditions, please visit: https://www.moby.it/assistenza/condizioni-generali/
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Moby’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Only professional drivers showing a driving license will be accepted on board. Any other passenger on the vehicle will not be accepted at the check-in with a freight booking.
Meals are not included.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Moby Lines and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The check-in of vehicles carrying dangerous goods or livestock has to be done at least 4 hours before the departure if not earlier during some specific times of the year (it is the driver’s/customer’s responsibility to make sure which is the suggested check-in time when carrying dangerous goods or livestock).
Refrigerated vehicles
Moby Lines does not accept self-running refrigerated vehicles. Under no circumstances Moby Line will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working.
Out of gauge vehicles
The maximum size accepted by Moby Line is: width 2,55 mt, length 21 mt, height 4 mt, weight 46 ton. For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The shipment can also depends on the weather conditions.
Changes and cancellations
The booking changes will be accepted by the ferry company not earlier than the day of departure.
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours
The booking is valid until 3 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
For any further detail regarding the transport general terms and conditions, please visit: https://www.moby.it/assistenza/condizioni-generali/
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Moby’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Only professional drivers showing a driving license will be accepted on board. Any other passenger on the vehicle will not be accepted at the check-in with a freight booking.
Meals are not included.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Moby Lines and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The check-in of vehicles carrying dangerous goods or livestock has to be done at least 4 hours before the departure if not earlier during some specific times of the year (it is the driver’s/customer’s responsibility to make sure which is the suggested check-in time when carrying dangerous goods or livestock).
Refrigerated vehicles
Moby Lines does not accept self-running refrigerated vehicles. Under no circumstances Moby Line will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working.
Out of gauge vehicles
The maximum size accepted by Moby Line is: width 2,55 mt, length 21 mt, height 4 mt, weight 46 ton. For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The shipment can also depends on the weather conditions.
Changes and cancellations
The booking changes will be accepted by the ferry company not earlier than the day of departure.
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours
Per cancellazione penale pari al 50% del prezzo totale del biglietto
Per no-show penale pari al 100% del prezzo totale del biglietto
Per no-show penale pari al 100% del prezzo totale del biglietto
General info
For any further detail regarding the transport general terms and conditions, please visit: http://www.poferriesfreight.com/freight/content/pages/template/_footer_terms_and_conditions_terms_and_conditions.htm
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after P&O authorization. For the vehicles carrying dangerous goods the check-in has to be done 4 hours before departure.
Refrigerated vehicles
Refrigerated vehicles are allowed only with the plug-in. The plug-in has to be requested at the check-in and is allocated upon availability.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
For any further detail regarding the transport general terms and conditions, please visit: http://www.poferriesfreight.com/freight/content/pages/template/_footer_terms_and_conditions_terms_and_conditions.htm
Cabin and meals
During night sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after P&O authorization. For the vehicles carrying dangerous goods the check-in has to be done 4 hours before departure.
Livestock can be shipped upon final authorization of the ferry company.
High Van Surcharge
On Calais/Dover/Calais routes a specific surcharge applies to freight vans and lorries shorter than 8 meters and higher than 2,50 mt
The surcharge is Euro 6,00 per crossing
Refrigerated vehicles
Refrigerated vehicles are allowed only with the plug-in. The plug-in has to be requested at the check-in and is allocated upon availability.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
P&O charges a Euro 68,00 “No Show” fee on the routes Rotterdam (Europoort) – Hull and Hull – Rotterdam (Europoort). The “No Show” fee applies to vehicles not arriving at check-in and to bookings not cancelled within the check-in time limit.
For the route Zeebrugge-Tilbury & vv, 100% cancellation after midday for the same day bookings and after 14:00 hours for the following morning bookings. Week-end departures must be cancelled before 12:00 on the proceeding Friday prior to booking All no show will be charged at 100% of the freight rate.
Bookings have to be cancelled during office hours.
General info
For all booking requests the Transport General Terms and Conditions of Rail Cargo Operator – Austria Gmbh/ROLA will apply.
The booking is valid for the check-in made no earlier than 90 minutes before the train departure. After this time limit the company reserves the right to accept other vehicles already on the platform even if on the waiting list.
Unaccompanied vehicles will not be accepted.
The vehicle may be accepted on a train different from the one booked and confirmed, upon availability or driver’s request. We will invoice the rate of the train that the vehicle will take.
For following holidays a fee of € 45 applies: 18.05.2023 / 08.06.2023 / 15.08.2023 / 26.10.2023 / 08.12.2023
Bookings and amendments have to be sent before 17:45 (Monday-Friday), because Rola office closes after that deadline.
Dangerous goods and livestock
A fee of Euro 30,00 + IVA will be charged for dangerous goods. Dangerous goods are accepted under specific conditions. Class 7 (radioactive goods) is not accepted.
The customers have to declare the dangerous goods when booking and provide the booking office with all the requested documents. The booking will be confirmed after Okombi approval.
Livestock cannot travel on Okombi trains.
Out of gauge vehicles
The booking will be accepted only for vehicles with the following dimensions set by the train company:
- Maximum length 18.80 mt
- Maximum width 2.60 mt
- Maximum height 4.00 mt
- Maximum weight 40ton (with a special permission: 44ton)
The car-transporters are accepted (extra charge of Euro 30,00), but have to be declared when booking and need an extra approval by Okombi.
Only the vehicles within the maximum allowed dimensions will be accepted. Okombi reserves the right to refuse a vehicle not respecting the given dimensions (even if accepted and loaded on previous occasions).
Changes and cancellations
An extra fee will be charged for no-show and late cancellation.
No-Show fee € 50,00 + IVA per vehicle
Late cancellation fee € 25,00 + IVA per vehicle
Bookings have to be cancelled within the following time limit:
For departures during the week-end and on Monday until 14:00, cancellation on Friday before 12.00,
For departures on non-working day, cancellation the day before within 12:00
An extra fee will be charged for booking amendments. The first amendment is free of charge and any further change or specific adjustment will be charged Euro 25,00 + IVA. An extra fee of Euro 25,00 + IVA will be charged for the cancellation of a booking that has been already amended.
For all booking requests the Transport General Terms and Conditions of Rail Cargo Operator – Austria Gmbh/ROLA will apply.
The booking is valid for the check-in made no earlier than 90 minutes before the train departure. After this time limit the company reserves the right to accept other vehicles already on the platform even if on the waiting list.
Unaccompanied vehicles will not be accepted.
The vehicle may be accepted on a train different from the one booked and confirmed, upon availability or driver’s request. We will invoice the rate of the train that the vehicle will take.
For following holidays a fee of € 45 applies: 18.05.2023 / 08.06.2023 / 15.08.2023 / 26.10.2023 / 08.12.2023
Bookings and amendments have to be sent before 17:45 (Monday-Friday), because Rola office closes after that deadline.
Cabin and meals
If not differently stated, the booking is valid for one driver. The second driver (with a heavy goods vehicles driving license) has to be declared when booking. No other people or pets will be accepted on board. Meals are not included.Dangerous goods and livestock
A fee of Euro 30,00 + IVA will be charged for dangerous goods. Dangerous goods are accepted under specific conditions. Class 7 (radioactive goods) is not accepted.
The customers have to declare the dangerous goods when booking and provide the booking office with all the requested documents. The booking will be confirmed after Okombi approval.
Livestock cannot travel on Okombi trains.
Out of gauge vehicles
The booking will be accepted only for vehicles with the following dimensions set by the train company:
- Maximum length 18.80 mt
- Maximum width 2.60 mt
- Maximum height 4.00 mt
- Maximum weight 40ton (with a special permission: 44ton)
The car-transporters are accepted (extra charge of Euro 30,00), but have to be declared when booking and need an extra approval by Okombi.
Only the vehicles within the maximum allowed dimensions will be accepted. Okombi reserves the right to refuse a vehicle not respecting the given dimensions (even if accepted and loaded on previous occasions).
Changes and cancellations
An extra fee will be charged for no-show and late cancellation.
No-Show fee € 50,00 + IVA per vehicle
Late cancellation fee € 25,00 + IVA per vehicle
Bookings have to be cancelled within the following time limit:
For departures during the week-end and on Monday until 14:00, cancellation on Friday before 12.00,
For departures on non-working day, cancellation the day before within 12:00
An extra fee will be charged for booking amendments. The first amendment is free of charge and any further change or specific adjustment will be charged Euro 25,00 + IVA. An extra fee of Euro 25,00 + IVA will be charged for the cancellation of a booking that has been already amended.
General Info
The booking will be accepted only for vehicles with the following dimensions set by the train company:
- Maximum length 18.60 mt, in particular circumstances 19.00 mt.
- Maximum weight 42 or 44 ton in particular circumstances (total weight of the vehicle+the cargo). For the vehicles heavier than 42 ton (up to a maximum weight of 44 ton) a special coach is required. Please, be aware that this coach is not available on all trains.
- The ground clearance cannot be lower than 15 cm (both when moving and when staying still)
The booking is valid for the check-in made no earlier than 90 minutes before the train departure. After this time limit the company reserves the right to accept other vehicles already on the platform even if on the waiting list. The driver has to show the following documents at the check-in: transport document (CMR etc), other documents regarding some specific kinds of cargo (i.e. dangerous goods, waste). For the transport of dangerous goods, the documents have to state the total mass of every single dangerous chemical in compliance with ADR 5.4.1.1.1 f. The driver has also to show the booking confirmation and the identity card or passport.
The vehicle may be accepted on a train different from the one booked and confirmed, upon availability or driver’s request. We will invoice the rate of the train that the vehicle will take.
Vehicles with a test plate will not be accepted.
Unaccompanied vehicles will not be accepted.
The drivers must comply with the safety and behavior regulations available at the Terminal or on www.ralpin.com
Cabin and meals
If not differently stated, the booking is valid for one driver. The second driver (with a heavy goods vehicles driving license) has to be declared when booking. No other people or pets will be accepted on board. Meals are not included.
Dangerous goods and livestock
RAlpin allows the transport of vehicles carrying dangerous goods in compliance with the European agreement for the International Transport of dangerous goods by both road and rail (ADR/RID). The dangerous goods as per RID, paragraph 1.1.4.4 (transport by road and rail) and some other dangerous chemicals are not accepted by RAlpin. The customers must declare the dangerous goods and send all the needed documents when booking.
Out of gauge vehicles
***NEW AMENDMENT AND CANCELLATION POLICY FROM 10/12/2023***
The booking will be accepted only for vehicles with the following dimensions set by the train company:
- Maximum length 18.60 mt, in particular circumstances 19.00 mt.
- Maximum weight 42 or 44 ton in particular circumstances (total weight of the vehicle+the cargo). For the vehicles heavier than 42 ton (up to a maximum weight of 44 ton) a special coach is required. Please, be aware that this coach is not available on all trains.
- The ground clearance cannot be lower than 15 cm (both when moving and when staying still)
The booking is valid for the check-in made no earlier than 90 minutes before the train departure. After this time limit the company reserves the right to accept other vehicles already on the platform even if on the waiting list. The driver has to show the following documents at the check-in: transport document (CMR etc), other documents regarding some specific kinds of cargo (i.e. dangerous goods, waste). For the transport of dangerous goods, the documents have to state the total mass of every single dangerous chemical in compliance with ADR 5.4.1.1.1 f. The driver has also to show the booking confirmation and the identity card or passport.
The vehicle may be accepted on a train different from the one booked and confirmed, upon availability or driver’s request. We will invoice the rate of the train that the vehicle will take.
Vehicles with a test plate will not be accepted.
Unaccompanied vehicles will not be accepted.
The drivers must comply with the safety and behavior regulations available at the Terminal or on www.ralpin.com
Cabin and meals
If not differently stated, the booking is valid for one driver. The second driver (with a heavy goods vehicles driving license) has to be declared when booking. No other people or pets will be accepted on board. Meals are not included.
Dangerous goods and livestock
RAlpin allows the transport of vehicles carrying dangerous goods in compliance with the European agreement for the International Transport of dangerous goods by both road and rail (ADR/RID). The dangerous goods as per RID, paragraph 1.1.4.4 (transport by road and rail) and some other dangerous chemicals are not accepted by RAlpin. The customers must declare the dangerous goods and send all the needed documents when booking.
Livestock cannot travel on RAlpin trains.
Only the vehicles within the maximum allowed dimensions will be accepted. RAlpin reserves the right to refuse a vehicle not respecting the given dimensions (even if accepted and loaded on previous occasions).
Changes and cancellations
Confirmed reservation can be changed before closing time. First change of reservation is free of charge. Each further change of reservation will be of € 25,00.
Confirmed reservations may be cancelled up to 6 hours before closing time free of charge. From 6 hours to one hour prior to closing time € 25,00. Less than one hour prior to closing time € 50,00. No-show € 100,00.
A confirmed booking cannot be moved to another train on a waiting list place (the confirmed booking has to be cancelled - cancellation fee applies - and a new booking has to be done)
Drivers will be confirmed the same day of the departure
Excluded charges:
VAT(as applicable)
Customs Clearance at Lavrio port / Haifa port
All charges expenses at Haifa port
Marine insurance
TERMS & CONDITIONS - THE RATES ARE SUBJECT TO:
Standard Terms & Conditions as specified in Salamis Line's Bill of Loading
Space availability at the time of shipment
All applicable add-on enforced at the time of loading and some floating surcharge values such as BAF, CAF etc may be subject to change without notice or subject to third party increases
Terms: F.I.O.S.
Dimensions / tonnage declared and valid for the given volume only Vessel is not responsible for misdeclaration of Registration / chassis / serial number(s)
Special equipment / heavy machinery must be driven in/out by the shipper and consignee respectively, in order to avoid any additional charges/delays.
The vessel is NOT obliged to provide electricity support to ALL Reefer Trucks or Trailers during the voyage
Shipping Application should be provided the latest one day prior vessel's sailing from the Port of Loading
The collection of Customs documents for special occasions under conditions:
at 09.00 hours same day of vessel's sailing from the Port of Loading Cargo can be accepted for loading onboard the vessel the same day of loading and the latest by 16.00 hours, otherwise the receipt of the cargo is depending on Captain's decision or imposed to extra expenses.
Payment Terms: All charges arising from the shipment must be settled in CASH or by Remittance against release of B/L or Delivery Order
All RATES will be valid ONLY when you send to us booking instructions within 30 days
Any cancellation 24 hours prior sailing full freight will be charged
For any further charges in Israel check with an agent
Excluded charges:
VAT(as applicable)
Customs Clearance at Lavrio port / Haifa port
All charges expenses at Haifa port
Marine insurance
TERMS & CONDITIONS - THE RATES ARE SUBJECT TO:
Standard Terms & Conditions as specified in Salamis Line's Bill of Loading
Space availability at the time of shipment
All applicable add-on enforced at the time of loading and some floating surcharge values such as BAF, CAF etc may be subject to change without notice or subject to third party increases
Terms: F.I.O.S.
Dimensions / tonnage declared and valid for the given volume only Vessel is not responsible for misdeclaration of Registration / chassis / serial number(s)
Special equipment / heavy machinery must be driven in/out by the shipper and consignee respectively, in order to avoid any additional charges/delays.
The vessel is NOT obliged to provide electricity support to ALL Reefer Trucks or Trailers during the voyage
Shipping Application should be provided the latest one day prior vessel's sailing from the Port of Loading
The collection of Customs documents for special occasions under conditions:
at 09.00 hours same day of vessel's sailing from the Port of Loading Cargo can be accepted for loading onboard the vessel the same day of loading and the latest by 16.00 hours, otherwise the receipt of the cargo is depending on Captain's decision or imposed to extra expenses.
Payment Terms: All charges arising from the shipment must be settled in CASH or by Remittance against release of B/L or Delivery Order
All RATES will be valid ONLY when you send to us booking instructions within 30 days
Any cancellation 24 hours prior sailing full freight will be charged
For any further charges in Israel check with an agent
General Information
Carriage according to North sea standard conditions of carriage (last edition) dated 2011. Please verify the coverage of sea transport by your transport insurance.
Scandlines reserves the right to ship the vehicles on the top open deck, without any prior notice or any other declaration on the bill of loading.
On the routes Puttgarden-Rodbyhavn & vv. and Helingor-Helsingborg & vv. it is not possible to book a specific departure time (only “open bookings are available), except for vehicles carrying dangerous goods.
For any further information concerning the Company terms and conditions of carriage, please visit the following web site: http://www.scandlines-freight.com
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Scandlines authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Some dangerous goods can be accepted only on specific departures, at a specific time.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Pigs are accepted only on the route Puttgarden-Rodby-Puttgarden.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Scandlines will consider as out of gauge all vehicles exceeding the following: length mt 19, width mt 2,60, weight 48 ton.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show.
Bookings must be cancelled or modified during the office hours.
Carriage according to North sea standard conditions of carriage (last edition) dated 2011. Please verify the coverage of sea transport by your transport insurance.
Scandlines reserves the right to ship the vehicles on the top open deck, without any prior notice or any other declaration on the bill of loading.
On the routes Puttgarden-Rodbyhavn & vv. and Helingor-Helsingborg & vv. it is not possible to book a specific departure time (only “open bookings are available), except for vehicles carrying dangerous goods.
For any further information concerning the Company terms and conditions of carriage, please visit the following web site: http://www.scandlines-freight.com
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Scandlines authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Some dangerous goods can be accepted only on specific departures, at a specific time.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Pigs are accepted only on the route Puttgarden-Rodby-Puttgarden.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Scandlines will consider as out of gauge all vehicles exceeding the following: length mt 19, width mt 2,60, weight 48 ton.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show.
Bookings must be cancelled or modified during the office hours.
Terms of transport
All vehicle as well as the cargo it-self, have to be fitted with sufficient lashing points for load securing on deck of the seagoing vessel. Inadequately secured cargo or insufficient amounts/quality of lashing points may result in denial of transportation on board of the seagoing vessel. Final judgment to this is subject to master’s or shipping companies authorized representative’s decision.
All timetables and surcharges (bunker surcharge, THC etc.) are subject to change without further notice.
All given timetables are non-binding and are informative only. Times of departure may be changed by the shipping company at any time without any given reasons. At the time of shipment the original timetable of the shipping company shall apply.
All vehicle as well as the cargo it-self, have to be fitted with sufficient lashing points for load securing on deck of the seagoing vessel. Inadequately secured cargo or insufficient amounts/quality of lashing points may result in denial of transportation on board of the seagoing vessel. Final judgment to this is subject to master’s or shipping companies authorized representative’s decision.
All timetables and surcharges (bunker surcharge, THC etc.) are subject to change without further notice.
All given timetables are non-binding and are informative only. Times of departure may be changed by the shipping company at any time without any given reasons. At the time of shipment the original timetable of the shipping company shall apply.
Price includes:
- room for driver with bathroom and shower
- all you can eat dinner
- breakfast
- room for driver with bathroom and shower
- all you can eat dinner
- breakfast
General Info
Cabin and meals
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Stena Line authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Refrigerated vehicles
The refrigerated vehicle are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
Cancellations can be made only during Easytrip Services office hours.
***NO-SHOW CHARGES AND CUT-OFF TIMES FOR CANCELLATIONS ARE AS FOLLOWS***
Hoek van Holland-Harwich v.v. € 208.00 cut-off time 4 hours before the departure
Hoek van Holland-Killingholme v.v. € 260.00 cut-off time 4 hours before the departure
Rotterdam-Harwich v.v. € 208.00 cut-off time 4 hours before the departure
Rotterdam-Immingham v.v. € 260.00 cut-off time 4 hours before the departure
Belfast-Cairnryan v.v. € 103.00 cut-off time 1 hours before the departure
Belfast-Heysham v.v. € 140.00 cut-off time 3 hours before the departure
Belfast-Liverpool v.v. € 170.00 cut-off time 3 hours before the departure
Dublin-Holyhead v.v. € 140.00 cut-off time 1 hours before the departure
Rosslare Fishguard v.v. € 115.00 cut-off time 2 hours before the departure
Rosslare-Cherbourg v.v. € 341.00 cut-off time 12 hours before the departure
Karlskrona-Gdynia v.v. € 198.00 cut-off time 6 hours before the departure
Gothenburg-Frederikshavn v.v. € 156.00 cut-off time 2 hours before the departure
Halmstad-Grenaa v.v. € 156.00 cut-off time 2 hours before the departure
Nynäshamn-Hanko v.v. € 100.00 cut-off time 2 hours before the departure
Gothenburg-Kiel v.v. € 218.00 cut-off time 3 hours before the departure
Trelleborg-Rostock v.v. € 125.00 cut-off time 2 hours before the departure
Nynäshamn-Ventspils v.v. € 208.00 cut-off time 4 hours before the departure
For the routes of United Kingdom and Ireland, the rates change without any notice, depending on the change GBP/Euro.
For any further detail regarding the transport general terms and conditions, please visit: http://www.stenalinefreight.com/ferry/general-terms/
During night sailings, drivers are entitled to a shared cabin, upon availability. One meal is included for the first driver
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Stena Line authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
The refrigerated vehicle are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation
The bookings have to be changed or cancelled with reference to the following time limit, within the departure time
Cancellations can be made only during Easytrip Services office hours.
The deadline for customers to cancel all unwanted livestock bookings will be 17:00 hrs (Local time) the day before the respective sailing (during office hours).
Hoek van Holland-Harwich v.v. € 208.00 cut-off time 4 hours before the departure
Hoek van Holland-Killingholme v.v. € 260.00 cut-off time 4 hours before the departure
Rotterdam-Harwich v.v. € 208.00 cut-off time 4 hours before the departure
Rotterdam-Immingham v.v. € 260.00 cut-off time 4 hours before the departure
Belfast-Cairnryan v.v. € 103.00 cut-off time 1 hours before the departure
Belfast-Heysham v.v. € 140.00 cut-off time 3 hours before the departure
Belfast-Liverpool v.v. € 170.00 cut-off time 3 hours before the departure
Dublin-Holyhead v.v. € 140.00 cut-off time 1 hours before the departure
Rosslare Fishguard v.v. € 115.00 cut-off time 2 hours before the departure
Rosslare-Cherbourg v.v. € 341.00 cut-off time 12 hours before the departure
Karlskrona-Gdynia v.v. € 198.00 cut-off time 6 hours before the departure
Gothenburg-Frederikshavn v.v. € 156.00 cut-off time 2 hours before the departure
Halmstad-Grenaa v.v. € 156.00 cut-off time 2 hours before the departure
Nynäshamn-Hanko v.v. € 100.00 cut-off time 2 hours before the departure
Gothenburg-Kiel v.v. € 218.00 cut-off time 3 hours before the departure
Trelleborg-Rostock v.v. € 125.00 cut-off time 2 hours before the departure
Nynäshamn-Ventspils v.v. € 208.00 cut-off time 4 hours before the departure
Travemünde-Liepaja v.v. € 208.00 cut-off time 4 hours before the departure
Bookings have to be cancelled/modified during office hours.
BREXIT info
All the customs procedures are under the customer’s responsibility and have to be done directly by the customer.
Once arrived in Holland, hauliers will have a time frame from when the goods arrive on the terminal (scheduled arrival time of the vessel) to finalize the Customs formalities (the time frame is from 7 up to 12 hours, depending on the route, please ask the booking office for more details). If the Customs formalities are not finalized within this time frame and the units are still on hold by the Dutch Customs, accompanied units will be shipped back to the UK to release space on the terminal. If the driver would refuse to return aboard, the driver must leave the terminal and the unaccompanied vehicle will be shipped back to UK. Please be aware that in a situation when the driver refuse to be shipped back to the UK and the unit is parked on the quay during the night, the terminal reserves the right to charge a release fee of € 250,00 + vat.
If Stena Line will have to make any amendments or adjustment to the customs details, the following fees will be charged:
ENS, T Documents etc. (Mon-Fri 08.00 -17.30) Basic tariff € 35,00- per goods line € 5,00
EORI adjustments € 10,00
Export adjustments Basic tariff € 35,00- per goods line € 5,00
Release fee
Basic tariff € 250,00
storage per day 4 - 7 € 10,00
storage per day 7 - 14 € 17,00
storage per day > 15 € 32,00
All the customs procedures are under the customer’s responsibility and have to be done directly by the customer.
Once arrived in Holland, hauliers will have a time frame from when the goods arrive on the terminal (scheduled arrival time of the vessel) to finalize the Customs formalities (the time frame is from 7 up to 12 hours, depending on the route, please ask the booking office for more details). If the Customs formalities are not finalized within this time frame and the units are still on hold by the Dutch Customs, accompanied units will be shipped back to the UK to release space on the terminal. If the driver would refuse to return aboard, the driver must leave the terminal and the unaccompanied vehicle will be shipped back to UK. Please be aware that in a situation when the driver refuse to be shipped back to the UK and the unit is parked on the quay during the night, the terminal reserves the right to charge a release fee of € 250,00 + vat.
If Stena Line will have to make any amendments or adjustment to the customs details, the following fees will be charged:
ENS, T Documents etc. (Mon-Fri 08.00 -17.30) Basic tariff € 35,00- per goods line € 5,00
EORI adjustments € 10,00
Export adjustments Basic tariff € 35,00- per goods line € 5,00
Release fee
Basic tariff € 250,00
storage per day 4 - 7 € 10,00
storage per day 7 - 14 € 17,00
storage per day > 15 € 32,00
General Info
The booking is valid until 3 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
Port dues have to be settled directly by the driver at the check-in.
For any further detail regarding the transport general terms and conditions, please visit: https://www.superfast.com/adriatiki/it/gdpr-regolamento-generale-sulla-protezione-dei-dati/condizioni-e-informazioni-per-cargo.html
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Superfast’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Only professional drivers showing a driving license will be accepted on board. Any other passenger on the vehicle will not be accepted at the check-in with a freight booking.
Meals are not included.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Superfast and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The check-in of vehicles carrying dangerous goods or livestock has to be done at least 4 hours before the departure if not earlier during some specific times of the year (it is the driver’s/customer’s responsibility to make sure which is the suggested check-in time when carrying dangerous goods or livestock).
Refrigerated vehicles
Superfast does not accept self-running refrigerated vehicles. Under no circumstances Superfast Line will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working. The electrical connection must be declared when booking and must be requested directly at the check-in.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The shipment can also depends on the weather conditions.
Changes and cancellations
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours.
The booking is valid until 3 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
Port dues have to be settled directly by the driver at the check-in.
For any further detail regarding the transport general terms and conditions, please visit: https://www.superfast.com/adriatiki/it/gdpr-regolamento-generale-sulla-protezione-dei-dati/condizioni-e-informazioni-per-cargo.html
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Superfast’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Only professional drivers showing a driving license will be accepted on board. Any other passenger on the vehicle will not be accepted at the check-in with a freight booking.
Meals are not included.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Superfast and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The check-in of vehicles carrying dangerous goods or livestock has to be done at least 4 hours before the departure if not earlier during some specific times of the year (it is the driver’s/customer’s responsibility to make sure which is the suggested check-in time when carrying dangerous goods or livestock).
Refrigerated vehicles
Superfast does not accept self-running refrigerated vehicles. Under no circumstances Superfast Line will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working. The electrical connection must be declared when booking and must be requested directly at the check-in.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The shipment can also depends on the weather conditions.
Changes and cancellations
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours.
General Information
Cargo arriving at the port after the closing-time is booked on a waiting list and will be loaded in rotation within the limits of ship's loading time. For any further information concerning the Company terms and conditions of carriage, please visit the following web site: https://www.tallinksilja.com/terms-of-transport
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Tallink authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Some dangerous goods can be accepted only on specific departures, at a specific time.
There is a Euro 150,00+iva fee for un-declared dangerous goods.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show (Euro 75,00).
Bookings must be cancelled or modified during the office hours.
Cargo arriving at the port after the closing-time is booked on a waiting list and will be loaded in rotation within the limits of ship's loading time. For any further information concerning the Company terms and conditions of carriage, please visit the following web site: https://www.tallinksilja.com/terms-of-transport
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request. The shipment will be allowed only after Tallink authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Some dangerous goods can be accepted only on specific departures, at a specific time.
There is a Euro 150,00+iva fee for un-declared dangerous goods.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
Changes and cancellations
The ferry company reserves the right to charge extra fee for late cancellation and no-show (Euro 75,00).
Bookings must be cancelled or modified during the office hours.
General Info
The booking is valid until 3 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
For any further detail regarding the transport general terms and conditions, please visit: https://www.tirrenia.it/merci/
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Tirrenia’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Only professional drivers showing a driving license will be accepted on board. Any other passenger on the vehicle will not be accepted at the check-in with a freight booking.
Meals are not included.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Tirrenia and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The check-in of vehicles carrying dangerous goods or livestock has to be done at least 4 hours before the departure if not earlier during some specific times of the year (it is the driver’s/customer’s responsibility to make sure which is the suggested check-in time when carrying dangerous goods or livestock).
Refrigerated vehicles
Tirrenia does not accept self-running refrigerated vehicles. Under no circumstances Tirrenia will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working.
Out of gauge vehicles
The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The shipment can also depends on the weather conditions.
Changes and cancellations
The booking changes will be accepted by the ferry company not earlier than the day of departure.
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours.
The booking is valid until 3 hours before departure. After this time limit the company reserves the right to accept other vehicles already on the dock, even if they are on the waiting list. The ferry company reserves the right to change the time of departure without any prior notice.
For any further detail regarding the transport general terms and conditions, please visit: https://www.tirrenia.it/merci/
Cabin and meals
The driver is entitled to a four-berth shared cabin. In some occasions and upon unquestionable Tirrenia’s decision the driver may be entitled to a different accommodation (airplane type seat, deck accommodation…). Under no circumstances the driver will be allowed to stay inside his vehicle. No refund will be offered if the cabin is not available.
Only professional drivers showing a driving license will be accepted on board. Any other passenger on the vehicle will not be accepted at the check-in with a freight booking.
Meals are not included.
Dangerous goods and livestock
Dangerous goods and livestock shipment must be approved by Tirrenia and by the Port Authorities. The request has to be submitted at least 2 working days before the departure.
The check-in of vehicles carrying dangerous goods or livestock has to be done at least 4 hours before the departure if not earlier during some specific times of the year (it is the driver’s/customer’s responsibility to make sure which is the suggested check-in time when carrying dangerous goods or livestock).
Refrigerated vehicles
Tirrenia does not accept self-running refrigerated vehicles. Under no circumstances Tirrenia will accept vehicles keeping the engine on during the shipment. The vehicles will have to use the electrical plug-ins available on board to keep the refrigerator working.
Out of gauge vehicles
The ferry company reserves the right to refuse the shipment of out of gauge vehicles. The shipment can also depends on the weather conditions.
Changes and cancellations
The booking changes will be accepted by the ferry company not earlier than the day of departure.
The ferry company reserves the right to charge a fee for late cancellation or no-show.
Bookings have to be cancelled/modified during office hours.
General Information
For any further information concerning the Company terms and conditions of carriage, please visit the following web site: https://www.ttline.com/en/freight/
TT-Line applies specific rates and surcharges depending on the time of departure (peak departures).
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request (a specific form is available upon request). The shipment will be allowed only after Stena Line authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Some dangerous goods can be accepted only on specific departures, at a specific time.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
TT-Line will consider as out of gauge all vehicles exceeding the following: length mt 19, width mt 2,55, height 4 mt, weight 60 ton (max 12 ton per axel).
Changes and cancellations
The ferry company applies extra fee for late cancellation (Euro 25,00+iva) and no-show (Euro 65,00+iva). Bookings must be cancelled/modified within 3 hours before the departure.
Bookings must be cancelled or modified during the office hours.
For any further information concerning the Company terms and conditions of carriage, please visit the following web site: https://www.ttline.com/en/freight/
TT-Line applies specific rates and surcharges depending on the time of departure (peak departures).
Cabin and meals
During night sailings and long sailings, drivers are entitled to a shared cabin, upon availability. Meals are not included.
Dangerous goods and livestock
Dangerous goods must be declared when booking. The customer has to send all the documents of the dangerous goods with the booking request (a specific form is available upon request). The shipment will be allowed only after Stena Line authorization. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure. The ferry company can charge an extra fee for not declaring the dangerous goods when booking.
Some dangerous goods can be accepted only on specific departures, at a specific time.
Livestock can be shipped upon final authorization of the ferry company. For this kind of cargo it is mandatory to arrive at the check-in at least 4 hours before departure.
Refrigerated vehicles
The refrigerated vehicles are accepted only if they use the plug-in. The plug-in has to be requested when booking.
Out of gauge vehicles
For exceptional vehicles, it is mandatory to provide the ferry company with the out of gauge documents at least 2 working days before departure. The ferry company reserves the right to refuse the shipment of out of gauge vehicles.
TT-Line will consider as out of gauge all vehicles exceeding the following: length mt 19, width mt 2,55, height 4 mt, weight 60 ton (max 12 ton per axel).
Changes and cancellations
The ferry company applies extra fee for late cancellation (Euro 25,00+iva) and no-show (Euro 65,00+iva). Bookings must be cancelled/modified within 3 hours before the departure.
Bookings must be cancelled or modified during the office hours.
For any further information concerning the Company terms and conditions of carriage, please visit the following web site:
http://www.tttlines.it/trasporto.php
http://www.tttlines.it/trasporto.php
General info
The bookings are valid for 4 days from the date displayed on the confirmation.
In order to access the Frejus Tunnel it is mandatory to show/say at the check-in the Frejus ticket number (Frejus Reference) which is on the booking confirmation.
Vehicles Euro Class 0, 1, 2, 3 and 4 are not accepted at Frejus Tunnel.
Dangerous goods and livestock
Some dangerous goods are accepted and can travel under escort at Frejus Tunnel discretion (usually at night). A surcharge for dangerous goods applies and the waiting time can vary.
Refrigerated vehicles
Out of gauge vehicles
The maximum allowed height is 4,30 mt
Out of gauge vehicles can be accepted prior to Frejus Tunnel authorization. Extra charges apply and the vehicles have to travel at a specific time of the day after a special arrangement agreed with the Frejus Tunnel staff.
Changes and cancellations
There are no extra fees for no-show, cancellation or change.
The bookings are valid for 4 days from the date displayed on the confirmation.
In order to access the Frejus Tunnel it is mandatory to show/say at the check-in the Frejus ticket number (Frejus Reference) which is on the booking confirmation.
Vehicles Euro Class 0, 1, 2, 3 and 4 are not accepted at Frejus Tunnel.
Dangerous goods and livestock
Some dangerous goods are accepted and can travel under escort at Frejus Tunnel discretion (usually at night). A surcharge for dangerous goods applies and the waiting time can vary.
Livestock can access Frejus Tunnel.
Refrigerated vehicles are accepted.
The maximum allowed height is 4,30 mt
Out of gauge vehicles can be accepted prior to Frejus Tunnel authorization. Extra charges apply and the vehicles have to travel at a specific time of the day after a special arrangement agreed with the Frejus Tunnel staff.
Changes and cancellations
There are no extra fees for no-show, cancellation or change.
General info
The bookings are valid for 4 days from the date displayed on the confirmation.
In order to access the Mont Blanc Tunnel it is mandatory to show/say at the check-in the Mont Blanc ticket number (Mont Blanc Reference) which is on the booking confirmation.
Vehicles Euro Class 0, 1, 2, 3 and 4 are not accepted at Mont Blanc Tunnel.
Dangerous goods and livestock
Dangerous goods are not accepted at Mont Blanc Tunnel.
Livestock cannot access Mont Blanc Tunnel.
Refrigerated vehicles
Refrigerated vehicles are accepted at a higher rate and have to be declared when booking.
Out of gauge vehicles
The maximum allowed height is 4,70 mt.
Out of gauge vehicles can be accepted prior to Mont Blanc Tunnel authorization. Extra charges apply and the vehicles have to travel at a specific time of the day after a special arrangement agreed with the Mont Blanc Tunnel staff.
Changes and cancellations
There are no extra fees for no-show, cancellation or change.
The bookings are valid for 4 days from the date displayed on the confirmation.
In order to access the Mont Blanc Tunnel it is mandatory to show/say at the check-in the Mont Blanc ticket number (Mont Blanc Reference) which is on the booking confirmation.
Vehicles Euro Class 0, 1, 2, 3 and 4 are not accepted at Mont Blanc Tunnel.
Dangerous goods and livestock
Dangerous goods are not accepted at Mont Blanc Tunnel.
Livestock cannot access Mont Blanc Tunnel.
Refrigerated vehicles
Refrigerated vehicles are accepted at a higher rate and have to be declared when booking.
Out of gauge vehicles
The maximum allowed height is 4,70 mt.
Out of gauge vehicles can be accepted prior to Mont Blanc Tunnel authorization. Extra charges apply and the vehicles have to travel at a specific time of the day after a special arrangement agreed with the Mont Blanc Tunnel staff.
Changes and cancellations
There are no extra fees for no-show, cancellation or change.
All unused and late cancellations will be subject to a NO-SHOW fee of € 35,00.
Any cancellations must be made at least 24 hours before the departure of the ferry during office hours.
Changes to the reservation can be made no later than 7 hours before the departure of the ferry and they should be made between 07.30a am and 05.00 pm.
Any cancellations must be made at least 24 hours before the departure of the ferry during office hours.
Changes to the reservation can be made no later than 7 hours before the departure of the ferry and they should be made between 07.30a am and 05.00 pm.
First driver is entitled to a free berth in a cabin
Co-drivers are offered deck accommodation in a special price and upgrade to a berth in a cabin depending on availability
First driver is entitled to one free meal and 25% discount for extra meal
Co-drivers are entitled to 25% discount in self service restaurant (drinks are not included)
Port taxes are not included
Co-drivers are offered deck accommodation in a special price and upgrade to a berth in a cabin depending on availability
First driver is entitled to one free meal and 25% discount for extra meal
Co-drivers are entitled to 25% discount in self service restaurant (drinks are not included)
Port taxes are not included